This write-up explains exactly how to mount the HelpDesk ticket system making use of the Softaculous installer in cPanel.

Mounting HelpDesk

You can have HelpDesk up and running on your website in minutes by utilizing the Softaculous application installer in cPanel.

To set up HelpDesk utilizing Softaculous, adhere to these steps:

  1. Log in to cPanel.

    If you do not know exactly how to visit to your cPanel account, please see this short article.

  2. In the SOFTACULOUS APPLICATION INSTALLER section of the cPanel residence display, click any one of the choices under Classifications. The Softaculous installer web page shows up.

    It does not matter which option you click under Classifications. Every one of them start the Softaculous installer.

  3. In the Look text box, type helpdeskz and then press Get in.

    Additionally, you can use the navigation pane on the left side. To do this, click Consumer Support, and then click HelpDesk.

  4. Click Install. The installation web page shows up.
  5. In the Choose Procedure list box, pick the protocol.

    If you have an SSL certificate mounted on your website, choose https:// or https://www. If you do not have an SSL certificate mounted on your website, choose http:// or http://www.

  6. In the Pick Domain name list box, choose the domain name for installment, or accept the default value.
  7. In the In Directory text box, type the directory site where you intend to mount the application, or approve the default value.

    If you desire your domain name to go directly to the application, make sure the In Directory site message box is empty.

  8. In the Admin Username text box, kind the administrator username.
  9. In the Admin Password message box, type the administrator password.

    See to it that you choose a strong password! The Softaculous installer provides a ranking for your password'’ s toughness, and turns green when the password is strong. Alternatively, you can click the symbol beside the Admin Password text box, as well as Softaculous produces a solid, random password for you.

  10. Click the symbol to expand Advanced Options.
  11. In the Data source Name text box, kind the name of the data source to create for the application, or approve the default value.
  12. In the Table Prefix text box, type the database table prefix, or approve the default value.
  13. If you do not want to get e-mail notices when application updates are offered, choose the Disable Update Notifications Emails check box.

    A2 Holding strongly advises that you obtain e-mail alerts when application updates are offered. Maintaining your website upgraded helps stop unapproved access efforts as well as information loss.

  14. To immediately upgrade the application when updates are available, pick the Vehicle Upgrade check box.
  15. In the Backup Location list box, you can pick an area to store application backups.
  16. In the Automated back-ups list box, you can pick whether or not Softaculous makes regular back-ups of your application.
  17. In the Backup Turning checklist box, you can select just how typically Softaculous overwrites the oldest backup data with a brand-new backup documents.
  18. To receive site setup information after the installation is complete, type an e-mail address in the Email setup details to text box.
  19. Review the installment choices and also setups, and after that click Install. When installation is full, Softaculous provides info concerning the application'’ s arrangement.

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By Temp User Nov 18, 2020 no responses

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